Terms of Use

Please understand that we do not provide legal advice about individual cases. We request that users first review the information on this site and call or e-mail only with general questions not answered here. This web site includes links to other resources for those who seek individualized legal advice or other help not offered here. This site is for people who already have student loans and want to know more about their options and rights.

Student Aid Group (“us”, “we”, “our”) operates https://www.studentaidgroup.org (the “site”). This webpage is to inform you of our policies regarding the collection, use and disclosure of personal information that we receive from users of our site.

We use your personal information only for providing and improving the site. By using the site, you agree to the collection and use of information in accordance to this policy.

Information Collection and Use

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, phone number, etc. (“personal information”)

How We Use Your Information

Information collected about you and your computer is used to fulfill your requests and to track aggregate information about usage of these features. We may also use your contact information to periodically send you email updates and ask you to participate in our organization’s activities. If you provide your phone number, we may call you. We also use this information on an aggregate basis to generate statistics and measure site activity to improve the usefulness of our website to our visitors. For example, we use this information to track which webpages are most popular among visitors as a whole. We do not track the pages you or any individual visitor may look at during a visit to our website, and we do not collect any other information without your knowledge and permission.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our site (“Log Data”).

This log data may include information such as your computer’s internet protocol “IP” address, browser type, browser version, the pages of our site that you visit, the time and date of your visit and the time you spent on those pages and other statistics.

Communications

We may use your personal information to contact you with newsletter, marketing or promotional materials and of course to respond to your requests to be contacted at your convenience.

Cookies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the site.

Security

The security of your personal information is important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to this Privary Policy

We reserve the right to update or change our privacy policy at any time and you should check this privacy policy periodically. Your continued use of the service after we post any modifications to the privacy policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified privacy policy. If we make any material changes to this privacy policy, we will notify you either through the email address you have provided us, or by placing prominent notice on our website.

Limitation of Liability

In no event will Student Aid Group be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or any linked site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Student Aid Group, or representatives thereof, are advised of the possibility of such damages, losses or expenses.

Contact Us

If you have any questions about this privacy policy, please contact us at: info@studentaidgroup.org.